FAQ
Answers to Frequently Asked Questions (FAQs)
What is your MOQ?
MOQ is 500 pieces, 1pc for sample checking is available.
Can I mix different models in a container?
Yes. Different models can be mixed in a container.
How to deal with the faulty?
Firstly, Our products are produced in strict quality control system.
Secondly, during the guarantee period, we will send new part for you if we have checked and found it is our responsibility, you need pay the shipping cost. For defective batch products, we will repair them and resend them to you or we can discuss the solution according to real situation.
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Do you offer guarantee for the products?
Yes, we offer free wearing parts in one year about quality problems.
Can you do OEM or ODM produce?
Yes. Your customization requirements for your color, logo, design, packaging, carton logo, and your language manual are very popular.